list_conversations
Retrieve Intercom conversations within a specific date range using startDate and endDate (DD/MM/YYYY format). Filter results by keyword or exclude content as needed. Ideal for analyzing support ticket history.
Instructions
Retrieves Intercom conversations within a specific date range.
Required: startDate, endDate (DD/MM/YYYY format, max 7-day range) Optional: keyword, exclude (for content filtering)
Always ask for specific dates when user makes vague time references.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| endDate | Yes | End date in DD/MM/YYYY format (e.g., '21/01/2025'). Required. | |
| exclude | No | Optional exclusion filter for conversation content. | |
| keyword | No | Optional keyword to filter conversations by content. | |
| startDate | Yes | Start date in DD/MM/YYYY format (e.g., '15/01/2025'). Required. |
Input Schema (JSON Schema)
{
"properties": {
"endDate": {
"description": "End date in DD/MM/YYYY format (e.g., '21/01/2025'). Required.",
"type": "string"
},
"exclude": {
"description": "Optional exclusion filter for conversation content.",
"type": "string"
},
"keyword": {
"description": "Optional keyword to filter conversations by content.",
"type": "string"
},
"startDate": {
"description": "Start date in DD/MM/YYYY format (e.g., '15/01/2025'). Required.",
"type": "string"
}
},
"required": [
"startDate",
"endDate"
],
"type": "object"
}