conversations
Manage customer interactions by retrieving, updating, and sending messages in conversations. Assign agents, monitor status, and streamline communication workflows using Brevo MCP Server.
Instructions
Chat and conversation management - handle customer conversations
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| agentId | No | Agent ID for conversation assignment | |
| conversationId | No | Conversation ID | |
| message | No | Message content to send | |
| operation | Yes | Conversation operation to perform | |
| status | No | Conversation status |
Input Schema (JSON Schema)
{
"properties": {
"agentId": {
"description": "Agent ID for conversation assignment",
"type": "string"
},
"conversationId": {
"description": "Conversation ID",
"type": "string"
},
"message": {
"description": "Message content to send",
"type": "string"
},
"operation": {
"description": "Conversation operation to perform",
"enum": [
"get_conversations",
"get_conversation",
"get_messages",
"send_message",
"update_conversation"
],
"type": "string"
},
"status": {
"description": "Conversation status",
"enum": [
"open",
"closed"
],
"type": "string"
}
},
"required": [
"operation"
],
"type": "object"
}