create_ticket_note
Add a note to a Freshdesk support ticket by specifying the ticket ID and note content to assist with ticket management and customer communication.
Instructions
Create a note for a ticket in Freshdesk.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| body | Yes | ||
| ticket_id | Yes |
Input Schema (JSON Schema)
{
"properties": {
"body": {
"title": "Body",
"type": "string"
},
"ticket_id": {
"title": "Ticket Id",
"type": "integer"
}
},
"required": [
"ticket_id",
"body"
],
"title": "create_ticket_noteArguments",
"type": "object"
}