update_ticket
Modify ticket details in Freshdesk using the MCP server. Input the ticket ID and updated fields to automate and streamline support ticket management.
Instructions
Update a ticket in Freshdesk.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| ticket_fields | Yes | ||
| ticket_id | Yes |
Input Schema (JSON Schema)
{
"properties": {
"ticket_fields": {
"title": "Ticket Fields",
"type": "object"
},
"ticket_id": {
"title": "Ticket Id",
"type": "integer"
}
},
"required": [
"ticket_id",
"ticket_fields"
],
"title": "update_ticketArguments",
"type": "object"
}