zendesk_add_private_note
Add a private internal note to a Zendesk ticket using the ticket ID. This tool enables internal communication within the Zendesk ticketing system without sharing details externally.
Instructions
Add a private internal note to a Zendesk ticket
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| note | Yes | The content of the private note | |
| ticket_id | Yes | The ID of the ticket to add a note to |
Input Schema (JSON Schema)
{
"$schema": "http://json-schema.org/draft-07/schema#",
"additionalProperties": false,
"properties": {
"note": {
"description": "The content of the private note",
"type": "string"
},
"ticket_id": {
"description": "The ID of the ticket to add a note to",
"type": "string"
}
},
"required": [
"ticket_id",
"note"
],
"type": "object"
}