-
securityA
license-
qualityA Model Context Protocol (MCP) server that provides AI-powered customer support using Cursor AI and Glama.ai integration.
Last updated -
3
MIT License
智能客服示例
这是一个基于MCP框架的智能客服系统示例项目，用于演示如何构建和部署智能客服应用。
文档：https://mp.weixin.qq.com/s/gz3ZL_3XD8sfxustNQvK2g
功能特点
智能问答服务
人工客服转接
订单信息查询
产品知识库管理
系统要求
Python >= 3.10
MCP框架 >= 1.6.0
安装
创建并激活虚拟环境（推荐）：
uv venv
source .venv/bin/activate # Linux/macOS
安装依赖：
uv pip install .
使用方法
运行
以stdio方式运行，需要以--stdio启动
uv --directory /opt/apps/python_project/SmartCustomerSupportMCP run mcp-smart-customer-support --stdio
or
python start.py --stdio
以sse方式运行，直接启动即可,默认端口9000
uv --directory /opt/apps/python_project/SmartCustomerSupportMCP run mcp-smart-customer-support
or
python start.py
stdio方式使用inspector：
npx @modelcontextprotocol/inspector uv --directory /opt/apps/python_project/SmartCustomerSupportMCP run mcp-smart-customer-support --stdio
使用Vscode或Claude等桌面应用
{
"mcpServers": {
"SmartCustomerSupportMCP": {
"command": "uv",
"args": [
"--directory",
"/opt/apps/python_project/SmartCustomerSupportMCP",
"run",
"mcp-smart-customer-support",
"--stdio"
]
}
}
}
增加环境变量信息
{
"mcpServers": {
"SmartCustomerSupportMCP": {
"command": "uv",
"args": [
"--directory",
"/opt/apps/python_project/SmartCustomerSupportMCP",
"run",
"mcp-smart-customer-support",
"--stdio"
],
"env": {
"MYSQL_HOST": "192.168.xxx.xxx",
"MYSQL_PORT": "3306",
"MYSQL_USER": "root",
"MYSQL_PASSWORD": "root",
"MYSQL_DATABASE": "a_llm",
"MYSQL_ROLE": "admin"
}
}
}
}
项目结构
src/mcp_smart_customer_support/
├── __init__.py # 包初始化文件
├── mcp_server.py # MCP服务器实现
├── human_customer_service.py # 人工客服处理模块
├── order_operations.py # 订单操作相关功能
└── product_knowledge.py # 产品知识库管理
作者
ggguo (admin@precariat.tech)
许可证
本项目采用MIT许可证。
This server cannot be installed
remote-capable server
The server can be hosted and run remotely because it primarily relies on remote services or has no dependency on the local environment.
A MCP-based intelligent customer service system that provides smart Q&A, human agent transfer, order inquiries, and product knowledge management.
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